Welcome to the New Client Page :)
I’m glad you’re here.
I look forward to getting to know you more.
It’s okay to be anxious, nervous, and unsure if you’re doing the best thing.
Vulnerability - especially with a new person - is scary and nerve-racking.
Ready to Get Started?
Step 1: Take a Deep Breath - inhale, exhale, repeat 2x
Step 2: Confirm your Intake Initial Appointment via Email to receive Digital Intake Paperwork via Simple Practice (If you do not have an intake scheduled yet, contact me directly)
Step 3: Complete Intake Digital Paperwork & Open Path Membership, Fee Agreement, or Headway Consent Documents- as applicable
Step 4: Do something kind for yourself between now and our Initial Intake Session
If you have any questions about the intake paperwork or process, reach out to me via email at kimberly@kimberlylouvin.com
Technology Supports I Utilize in My Practice
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I utilize Zoom for all virtual sessions with the accessibility features of Live Captions, alternative camera backgrounds, and text-based messaging during sessions.
I utilize these and am open to structuring sessions in manners that increase and facilitate accessibility for folks desiring additional access points to support.
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BluePrint Health is available to all clients to complete regular assessments, keep notes for discussions at future sessions, and track the impact of therapy over time in a data-driven manner.
During the first few sessions, clients collaborate on choosing which check-ins are enabled and measurements are assessed.
For more, check out : https://www.blueprint-health.com/who-we-serve/clients
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Upheal AI allows me to offer higher-quality, more focused therapy sessions where documentation is supported by AI.
This frees me to focus on our work together and offer note summaries to clients if they’d like to receive a brief summary of each session between sessions.
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Simple Practice Electronic Health Record system maintains my documentation and appointment scheduling.
Clients are generally scheduled in series of 6 sessions at the start of our work together. Over time, client can transition to every other week sessions and to monthly sessions or ‘as needed’.
Sessions can be scheduled online and clients can connect via Secure Message between sessions via SimplePractice or Spruce
Intake paperwork will be sent to you via email once I confirm your appointment. It must be completed 36 hours prior to the intake appointment; otherwise, your appointment will need to be rescheduled.
This allows me time to review your completed paperwork, note any questions I have, and request additional information - if necessary - from your paperwork.
No matter your experience level or how long you've been using technology, completing paperwork online can be confusing.
Feel free to reach out to me via email or review the guides below if you would like help navigating the Client Portal and paperless intake process.
To prepare, please review the following information before your first video appointment. You may still have questions, so please do not hesitate to reach out to me.
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What will our first appointment be like?
Feel free to review this section of my website and email me with any questions you have about therapy prior to our intake appointment.
Intake appointments generally include me asking a lot of questions and gathering information to inform how to best support you, assess if I need to gather any additional resources, and help you feel comfortable working together.
We will also set a per session fee and schedule out at least 3 initial appointments for both of our calendars.
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Payment and Fees
During our intake appointment, we will establish the fee per session rate based on the length of sessions (30-90 minutes), your financial situation, Open Path Membership, and additional information you offer.
Fees are charged immediately after each session and future appointments may be cancelled or adjusted for nonpayment.
See my fees page for more information on FAQs related to payment.
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Review my Frequently Asked Questions Page
If you have more questions regarding me, therapy in general, or what to expect, you can contact me via email or the Client Portal.
I have crafted an extensive FAQs page based off prior client feedback and common questions I believe therapists should answer for potential clients.
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Getting Started with Telehealth
This guide includes basic tips and instructions on how to join a video appointment, as well as some FAQs to make your first video call a success.
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Client Portal Guide
These guides provide instructions on how to log into and use the Client Portal and how to get started with Telehealth.
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How to confirm and cancel appointments
You can find the three versions of How to confirm and cancel appointments in this document, depending on your text appointment reminder settings.
Clients utilizing Commercial Health Insurance, be sure you are set up in Headway for Billing.
If you are not already set up with Headway for Insurance Billing for Commercial Insurance payments, please visit my profile link below and establish a Headway Account from the email you should receive after our Consult Call.
Headway is a third-party company I work with to offer clients the option to use insurance as a form of payment, increasing the accessibility of therapy services.
Clients will utilize SimplePractice for Telehealth Appointments, 1:1 communication, and will be billed via Headway’s billing services.
Information about which Insurance companies I work Directly with via Headway is on my Fees Page.